From "Oh No!" to "Yes, I Can!": Responding to and Evaluating Emotional Support Animal Requests

Prepare Yourself and Your Practice to Confidently and Ethically Respond to Emotional Support Animal Requests

If you've received (or anticipate receiving) Emotional Support Animal (ESA) letter requests from clients, it's time to get prepared! Access this exclusive e-Course to improve your competence and confidence, and prepare your practice, so you can better serve your clients and attract new clientele (and income) who are seeking ESA letters!

This course is for:

Mental Health Professionals who are ready
to go from
feeling confused and uneasy about Emotional Support Animal letters and stressed over the loss of income due to referring out clients who request ESA letters
feeling competent and confident with Emotional Support Animal-related knowledge, and excited about
attracting new clientele who are seeking ESA letters (all while preparing your practice along the way).

This course is for you if...

  • You've referred out clients who requested an ESA letter (and you lost income), or
  • You've hesitantly written an ESA letter and hoped you covered your bases (and lost sleep over it wondering if you've put yourself, your license, your practice, or your clients at-risk), or
  • You've written an ESA letter and you believe you relatively covered your bases but you want to learn more or better prepare your practice with solid, ethical policies and ESA letter template development (or you want to feel validated in the work you've done).
  • You're ready to put in a little "elbow grease" (with guidance and personalized coaching) to identify and customize the aspects of ESA services that you can apply to your own practice.

I understand where you're at...

Many mental health providers say:

  • "Emotional Support Animal assessments/letters are outside my scope of practice."
  • "I'm not equipped to determine 'disability.'"
  • "It's unethical to assess clients for whom I'm providing therapy."

Mental health providers often feel:

  • Lost or confused about where to start,
  • Uncertain of their competence or confidence about Emotional Support Animal-related information or practices,
  • Worried about legal, ethical, and liability-related issues, and
  • Uncomfortable due to Emotional Support Animal-related news stories and misinformation, as well as concern for abuse of privileges.

The truth is...

Individuals with disabilities have a legal right to request an Emotional Support Animal as a "reasonable accommodation." According to the law, doctors and mental health professionals are the providers who can conduct the ESA assessments and provide ESA letters. I assure you, this can be done in a competent and ethical way.

Emotional Support Animal letter requests have become more and more popular. You can only avoid ESA requests or refer out for so long! 

Now is the time to prepare yourself and your practice to confidently and ethically respond to ESA letter requests!

How This Course Works for YOU

By enrolling in this course today, you'll get instant access to valuable Emotional Support Animal information. This unique course is the absolute best way I know to give you the start-to-finish information you need to better address client requests for Emotional Support Animal letters. No matter what your level of comfort, knowledge, or experience is, this course will provide you with beneficial information you can apply in your practice to transform the way you respond to or handle ESA requests.

Get In-the-Know About Emotional Support Animals

The topic of Emotional Support Animals continues to be an emerging and hot topic in the mental health field. With little guidance out there, this course will help you feel fully prepared to handle Emotional Support Animal requests in your practice.

Improve Your Competence and Confidence

Our professional ethics encourage us to improve our competence and confidence before engaging in specific services or referring clients out to other providers. With the information you'll learn in this course, you'll do just that!

Prepare Your Practice to Move from Referring Out to Attracting New Clientele

If you wish to incorporate Emotional Support Animal assessments and letters into your menu of services, this coaching aspect of this course will help you identify all the necessary pieces to develop your policy and your ESA letter template so you can stop referring out clients (and losing money) and begin having clients seek you out for ESA services (and boost your income).

What You'll Get

  1. Access to eight (8) online modules (informational and homework/worksheet-based) covering all the aspects you need to know/consider related to Emotional Support Animals and how to integrate ESA assessments and letters into your service offerings,
  2. Personalized coaching through each step of the course,
  3. Access to a members-only Facebook group where you can ask questions related to the course within a supportive community of fellow course members and course alumni, and
  4. Bonuses along the way!

A Unique Opportunity

This course combines e-course style learning modules and personalized coaching!

  • The first half of the course:
    • lays out all the information you need to know about Emotional Support Animals that applies to all disciplines of mental heath practice.
  • The second half provides you with: 
    • worksheets to guide you through the necessary aspects you need to identify and consider, such as personal bias, professional code of ethics, licensure and state laws, liability considerations, as well as
    • worksheets to help you create your very own ESA policy/procedure and your practice's ESA letter template!

Check out what others are saying!

  • "GREAT course!! Very thoroughly covers general ESA information, ethical considerations, professional liability, etc. All that you need to know before conducting these assessments. I feel comfortable with the knowledge I can provide to clients and with my assessment process. I was able to develop my own policy/procedures for providing ESA assessments that work with my specific practice and style. Rebecca is also very responsive to questions throughout the course and assists with addition questions. Highly recommend!!"

    What is at least one “take away” you learned or gained from this program? "ESA assessments should be taken very seriously as I am essentially "prescribing" this ESA to assist a client in managing symptoms of a documented "disability". I also learned about my own stigmas regarding ESAs, so I need to manage this for me to be an effective assessor."

    — Julie R., LPC
  • "We got our first request for an ESA letter today.

    So thankful for your course to know exactly how to navigate the entire process ethically. 🙌🙌🙌 Have our policies in place thanks to you!!"

    — Katie M., LPC
  • After only the second module, Kim L. stated, "I'm enjoying this information and definitely feeling more confident about what I am learning."

    — Kim L., LSCSW
  • Upon completing the module where she reviewed ethical principles relating to ESA work, Jennifer noted, "This was challenging but so useful. I have seen a lot of the "instant ESA letter" websites and I have wondered if these practices are ethical."

    — Jennifer B., LCSW
  • "I was nervous about taking on this need in my practice but felt this is a need that I would like to serve in my community. This course really helped me think things through and reduced my worry."

    — Colette L., PhD, Licensed Clinical Psychologist

Don't miss out!

Now is the time to get in-the-know about and prepare your practice to handle Emotional Support Animal requests!

One-Time Payment

$310 once

Monthly Payment Plan

4 payments of $85/month

Have Questions? Here are some FAQs...

(Click/tap the question to view the answer.)

Is this strictly a passive-learning style course?

No, not entirely. The first half of the course is more of a passive style of learning with educational-based lessons. The information presented in that portion of the course provides the information that applies at a federal level and guides everyone's work.

There is active-style learning required for the second half of the course which is where most of the personalized coaching comes into play. The mental health field has several disciplines, each governed by their respective licensing states, and falling under different professional codes of ethics. Furthermore, each practice has its own service/policy and liability considerations. Since there's no way I can possibly cover all the possible combinations of discipline, licensure laws, professional ethics, etc. for everyone who takes this course, you will be putting in some "elbow grease" to locate, research, and/or process information specific to you. All of this will be a guided process through homework-style worksheets and personalized feedback. Arguably, this could be considered the most valuable portion of the course since this helps you customize everything for your specific practice!

How is the course delivered and what is the time commitment?

This an online e-course that you can access 24/7 so you can fit it into your busy schedule. The course is composed of eight (8) modules which all become available to you upon enrollment. You are encouraged to take your time and not rush through, though, as there is a lot of information to learn and consider; you'll want to avoid information overload and to allow time for you to process the content you're receiving and/or complete any necessary research and worksheets before moving on to the next lesson.

Why would I want to offer Emotional Support Animal letters? Can’t clients just get them online or ask their doctor?

It's true that there are many websites out there that claim to offer ESA "registry" or "certificate" services; however, these sites are not legitimate ways to obtain an ESA letter of prescription. Many housing providers and airlines are wising up to this and are declining letters which are generated by those sites.

Additionally, many doctors are not informed about ESAs or are not treating clients/patients specifically for mental health concerns and, therefore, will not issue ESA letters.

Becoming informed about the ESA assessment and letter process will help you help clients who are seeking ESA letters, and honor the true intent of ESA letters.

I’ve already written Emotional Support Animal letters for clients. How can this course benefit me?

Many mental health professionals have been writing ESA letters, but they might have been doing so without the appropriate knowledge, training or experience, and/or are not certain if they are covering their bases when writing the letters. They many not have thought of the many ESA-related factors which could affect their license, their practice, and their clients. This course will help walk you through the ins and outs of ESAs so you can feel more prepared to handle clients' requests for ESA letters (or feel validated in what you've done thus far) and develop a solid ESA policy for your practice.

I’m working for a group practice or an organization, why would I want to take a course that covers ESA policy development?

Regardless of whether you work for an agency, organization, group practice, or private practice, it never hurts to learn more to support your professional competence and confidence. Exploring topics related to ESA policy development can aid those who set their own policies and/or who have the ability to influence policies in the organization in which they practice.

Will a sample ESA letter or template be provided in the course?

An ESA Letter Template will not be provided because I don’t want course completers to fall into the habit of simply regurgitating a template letter with “insert name here.” Providing a full-blown template could lead to all letters (of e-course completers) sounding alike which housing providers and airlines are leery of given all the “registry” and “certificate” sites out there.

What is 100% covered in the course, however, is information about what must be included in the letter, as well as some sample statements and guidance for creating your very own ESA Letter Template. This will ensure that your ESA Letter Template is unique, sounds like you, and is crafted to suit you and your practice.

How long will I have access to the course and its content?

You’ll be able to access to the e-course for as long as you maintain your account and the course remains a course that I offer. As an additional benefit, you'll be able to access any new/updated content or bonuses I offer in the course!

Are CEs offered for this e-Course?

Not at this time. I know that mental health professionals are currently in need of ESA training, so I've made this course available now!

If CEs are offered in the future, course completers will be welcomed to re-take the assessments in the course and obtain CEs with a reasonable upcharge.

How do I sign up?

It's easy! Click the sign up link. After enrolling, you'll gain instant access to the course!

Still not sure?

Here's what you DON'T want to do...

  • Wait for that first ESA request to come in before doing something,
  • Write an ESA letter for a client without fully knowing what you're doing,
  • Use someone else's policy/procedure or use a generic/borrowed ESA letter,
  • Risk not having a solid ESA policy in-place which could have a negative impact your clients, you, or your practice, or
  • Refer out and lose clientele or income.

Here's what you DO want to do...

  • Learn the laws relating to ESAs,
  • Explore ethical issues and state laws pertaining to ESAs and your discipline of mental health practice,
  • Increase your competence and confidence when it comes to ESAs, 
  • Prepare your practice by developing your very own ESA policy and letter template, and
  • Provide yourself the opportunity to learn something new, to transform you practice, and to attract new clientele (and boost your income) with the addition of ESA assessment services.

Take stock in yourself, your practice, and your clients! Prepare yourself and your practice to handle ESA requests.

What can you expect to learn or do as a result of this course?

The course's learning outcomes relate to the knowledge that you can expect to achieve and demonstrate by the end of this course.

Course completers will be able to:

  1. Identify the functional differences between Service Animals, Therapy Animals, Emotional Support Animals, and Pets,
  2. Indicate which federal laws apply to Service Animals and Emotional Support Animals,
  3. Recall the applicable rights and requirements related to Emotional Support Animal accommodations,
  4. Give examples as to what Emotional Support Animals do and how they can help,
  5. Analyze your specific professional licensing laws and code(s) of ethics as it relates to the provision of Emotional Support Animal services,
  6. Synthesize and develop practice-related policies and procedures related to the provision or Emotional Support Animal services, 
  7. Create a plan to evaluate or assess for Emotional Support Animal requests, and
  8. Develop your own Emotional Support Animal letter template.

Now that you know what you'll expect to gain from this course, let's get started!

Let's get started!

Don't wait for that first ESA request to come in! Start today! Upon enrollment, you'll gain instant access to the first module.

One-Time Payment

$310 once

Monthly Payment Plan

4 payments of $85/month