CourseCraft

Workforce Management is the practice of getting the right people, in the right place at the right time. The only thing that beats a fail is a try. 

We will give you the basics you'll need to build a workload forecast and capacity plan. 

Don't miss out
It's the best course ever

Table of Contents

About Workforce Management
Welcome
video
What is Workforce Management?
video
Planning Phase
Forecasting Concepts
video
Forecasting Workload
video
Capacity Planning (Estimating Headcount)
video
Capacity Planning (Shrinkage)
video
Scheduling Concepts
video
Analysis Phase
Tracking
video
Reporting & Analysis
video
Summary
video

Frequently Asked Questions

How long do I have access to the course?

Forever! Once you've enrolled and paid, you'll have access to the course material for as long as you need. So devour it all in one weekend or take things slow. It's your choice!

What if I'm unhappy with my purchase?

Well, I would be sad. But if you're really unhappy with the course, just email me and let me know what you were expecting versus what you received. I'll get you the information you want.

I still have a question, how can I contact you?

I'd be happy to answer any questions you might have. Send me an email at ty@theworkforcepro.com.

Don't miss out
It's the best course ever