Business Etiquette Course

Why do an Etiquette Course?

Why does etiquette matter?  Great question.  Because people matter - and how we treat one another shapes our personal world and our own happiness.    

Thoughtfulness, disguised as good manners, is magnetic.    It’s like a brilliant song we want more of, that generous and funny person we want to be around it and the statesman who will never embarrass us to get ahead. 

Some of us were taught this by our parents, some of us have had good mentors to show the way, the rest of us have to figure it out as we go.  So if you are figuring it out, whether at the beginning, middle or end of your career, we’re here to help.     

If you are returning to work, applying for a promotion or looking to improve your professional polish and etiquette, look no further, this is your ultimate guide to standing out in the workplace.

The course will ensure you have greater professionalism in your

- personal and group introductions

- business meetings and interviews

- professional communication - emails, texts and phone etiquette

The course will take you 40 - 60 minutes to complete and includes videos, examples of what not to do and as much humour as we could muster.

We hope you enjoy it, good luck.

Here's a Little Video From Me...(Anna Musson)

What Else Should I Know?

We created this course to help every day people access etiquette courses from the comfort of home or at your desk.  I have been running The Good Manners Company for ten years and have a weekly spot on Channel Seven's Sunrise.

It's my goal that you will find this an accessible way to build confidence in your capabilities at work, because when someone's behaviour exceeds our expectations, (for example, holding the door open for colleagues), we think higher of them as a person, we look for ways to support them and to adopt the behaviour ourselves.

In short, when we see behaviour that makes us feel good, we start doing it ourselves and it impacts how we speak to our customers, our team members and ultimately our family and community.  It's a good thing.  

We plan to have a suite of courses to complement the first one, Business Etiquette, so stay tuned.

Don't miss out
It's the best course ever

Table of Contents

Business Etiquette Overview
Thanks for Signing Up!
Business Etiquette
Good Etiquette Habits Start Today
Mastering Introductions
Make a Good First Impression
Your Personal Introduction
Introducing One Person to Another
Top Ten Mistakes to Avoid
Navigating Business Meetings
Let's Start with What Not to Do
Make an Entrance
Attending vs Hosting
Exchanging Business Cards
Tea and Coffee Etiquette
Meetings in the Home
Professional Communication
Email Etiquette

Frequently Asked Questions

How long do I have access to the course?

Forever! Once you've enrolled and paid, you'll have access to the course material for as long as you need. So devour it all in one weekend or take things slow. It's your choice!

What if I'm unhappy with my purchase?

Well, I would be sad. But if you're really unhappy with the course, just email me within 7 days to get a full refund.

I still have a question, how can I contact you?

I'd be happy to answer any questions you might have. Send me an email at

We'd love to work with you.